How to look for articles in the Help Center

There are a few ways to look for the articles in the Help Center. The page contains different types of browsers to cater to various needs. The available browsers are: the instant Help Center search, native Help Center search and the Support button search.

Instant Help Center search

The instant search is the browser you see when you first visit the Help Center page.

When you start typing, the titles relevant to the given search appear.

To receive more detailed search results click the Search button, or press the enter button on your keyboard. Once you do that, you are taken to the native search.

Native Help Center search

Native Help Center search performs a thorough search which includes the titles of the articles and their whole content.

You can also narrow down your searches by selecting By Type sections located on the left-had side of the screen:

• All types – the search includes the content across the whole website.
• Articles – the search includes only articles.
• Community – the search pertains to the community posts.

If you select Articles, you can filter further under By Category where you can see the titles of the sections and the number of articles within a given section containing the issue you have entered into the search engine.

The Support button search

Another way to find articles is through the button located at the bottom right of the page.

Upon clicking the Support button, you will see the search engine. Type in the issue of your interest and press enter on your keyboard. The search engine will find a few articles which match your search. Clicking on one of the titles in the results displays the content of the article in the dialog box so you don't have to leave the current page, but you can display the full page by clicking .

Manual search

Finally, you can also perform a manual search.

Under the instant search, on the dashboard, you can see a choice of categories. After selecting the category of your interest, you will see various thematically arranged sections with the articles that these sections contain.